FAQs

  • What is Agrain ?

    Agrain is working on integrating online and offline dining experience to make eating well easier, simple and more affordable for everyone. We want to make food that taste good and do you good.
  • What is Agrain Shelf about?

    Agrain Shelf is our very own Agrain Shelf in your office where we bring lunch to you with no delivery fee. Visit www.agrain.my/shelf to request an Agrain Shelf for your office.
  • Does Agrain offer delivery?

    We offer free delivery to Agrain Shelf members all over klang valley. If you aren’t located at an Agrain Shelf location, you can always place an order and select a pick up time at one of our participating outlet. If you can’t make it to a store, we are also available on third party delivery apps: grabfood and foodpanda.
  • Where do you deliver to?

    We only deliver to Agrain Shelf locations. You may visit www.agrain.my/shelf to drop us a request to participate in Agrain Shelf campaign.
  • What are your delivery hours?

    Order by 11am and your lunch will be delivered by 12pm. Weekday lunch only.
  • What are your pick up hours?

    Order by 1130am and your lunch is ready to be picked up by 1230pm, or 1230pm for self pick up at 1330pm. Weekday lunch only.
  • Do you deliver up to my office/apartment floor?

    No, we will only deliver to the designated Agrain Shelf.
  • What happens when my order arrive late?

    With the exception of bad weather condition, you will be able to claim for a free item should your order is late for 30 minutes of more from the initial scheduled delivery time.
  • Is Agrain halal?

    We are working towards obtaining a HALAL-certified kitchen. We only source from HALAL certified suppliers.
  • Didn’t find what you were looking for?

    If you don’t find what you’re looking for, email us.